Laundromat Software FAQs

Yes. Curbside’s wash and fold POS software works whether or not you offer pickup and delivery. It helps you:

• Eliminate mixed-up orders and track machine use
• Text customers automatically when orders are ready
• Track employee productivity and money handled per order
• Automatically generate and send invoices

Clients also benefit from the SEO-optimized website.

Our hardware package includes everything you need to get started: a point of sale terminal with a built-in printer, card reader, touch screen, cash drawer, and a commercial USB scale that automatically sends the weight of the laundry to the POS system.

Pricing is based on what you need. Curbside offers separate packages for in-store wash and fold, pickup and delivery, and an optional laundromat website, so you only pay for the parts of the business you’re running. Call for a custom quote.

It takes less than 30 seconds for returning customers to drop off an order. Curbside automatically retrieves the weight from the scale, remembers the customer’s preferences, securely keeps their credit card on file, emails a receipt, and texts the customer when the order is ready for pickup.

Your monthly subscription includes:

• Continuous software updates with new features
• Unlimited phone tech support
• Website hosting and software hosting
• Text messaging notifications and unlimited emails
• Cloud-based printing
• Automatic backups and SSL certification
• Business consultation

Curbside Laundries software is always up to date with the latest version because it’s web-based. We release new features about once a month.

New features are tested in-house at Curbside, then Alpha tested at our own laundromat, where we process over 17,000 wash and fold orders a year. Then we test the new features with our Beta Testers. Only after the new features are thoroughly tested and updated with client feedback do we roll out the new features to all of our Curbside Laundries software clients.

Training is conducted through an online meeting using screen share. The first training session is designed to dial in the software to match your laundromat’s needs, products offered, and pricing.

The second training is focused on how to take in and process orders. Additional training is offered by request, and we provide unlimited phone support, both at no additional cost.

We have an online instruction manual, training videos, and quick guides covering specific tasks.

We do not take a percentage of your gross revenue. Some laundromat software charges a revenue-based fee, which means your costs grow every time your business does. Curbside charges a one-time setup fee to create your customized application, plus a flat monthly fee, so your software cost stays predictable no matter how much you grow.

Customers have the option of having their payment option saved to make future orders faster and more convenient.

The card information is saved with Authorize.net, which is PCI compliant and owned by VISA.

It takes two to three weeks to set up your custom branded Curbside Laundries application.

We use Microsoft Azure. It is a premium app hosting solution and is very reliable. Microsoft Azure had one outage over the last 2 years for an hour or two.

Never. We use Microsoft Azure and everything is backed up.

We offer a stylish, SEO-and AEO-optimized website for your laundromat, making it easy for customers to schedule wash and fold and pickup and delivery online.

There is no shortcut to a quality website. A copy and paste website does not rank nearly as well as a website with custom content that is localized. We have SEO and AEO experts provide guidance for each page of the website and write custom content incorporating the latest SEO and AEO techniques. Hundreds of our clients with a Curbside website have earned top spots in Google.

Curbside was built by laundromat owners to run their own laundromat, not by outside developers guessing at what the industry needs. It’s one platform for both wash and fold and pickup and delivery, so you don’t need separate tools to run your full business. And unlike software that charges a percentage of your revenue, Curbside charges a flat fee, so your costs stay predictable as you grow.

No. Curbside handles both wash and fold and pickup and delivery in one platform, so you can manage in-store drop-off and delivery orders from the same system instead of running two separate tools.

Yes. Curbside integrates with trusted payment processors, machine networks, and delivery platforms, including Stax and Airwallet for payments, CCI Fascard, Laundry Boss, Alliance (Speed Queen, Huebsch), and Laundroworks for machines, DoorDash, and more!

Yes. Curbside lets you manage every store from one login, with reports that show performance by location and by employee, and support for franchise operators who need each location run separately.

Yes. Curbside includes commercial invoicing with custom pricing per client, automatic billing on a schedule you set, and online payment collection, so you can manage both consumer and commercial accounts from the same system.

Yes. Our team handles setup and training so you can move your laundromat to Curbside without disrupting day-to-day operations. Most clients are fully set up within two to three weeks.