THE STATE OF THE LAUNDRY INDUSTRY PODCAST

Claudia And Stephanie from We Wash Laundry Company share their brilliant marketing techniques and the importance of having systems and procedures in place before you start!

"What’s really important with this pandemic is people have determined what is important in their lives and where they want to spend their time. Laundry is not one of them and I don’t blame them. Get out with your family and friends and do things that actually matter.” ~Stephanie

Stephanie and Claudia started a successful laundry pickup and delivery business in Des Moines Iowa WITHOUT a laundromat, helping both residential and commercial clientele. They share their marketing tips which helped their pickup and delivery business thrive. Find out about their target clientele, marketing techniques, and they share their TOP TWO ways of bringing in new customers, which is their laundromat website made by Curbside Laundries AND...

Laundry "Matt" talks shop with successful newcomer Jim Antosz. In this episode, Jim talk about how he manages his laundry business by making himself 'non-essential' to the daily operations, he shares photos of his revolutionary laundry shelf system for his vans, the importance of an employee handbook, strategies to go after entire buildings by using features in the Curbside Laundries software, how to earn 20% more on wash and fold orders, and more!

Jim from Allegheny Laundry shares his experience of going from 0 to 126,000 pounds of laundry in 14 months. He shares information on one's web presence and online advertising and how it direclty led to increased revenues. He says outsourcing delivery to ride-sharing programs, "Doesn't work". Jim gives advice to folks on the fence of getting into laundry pickup and delivery and shares how many pounds per hour his production workers produce.

Kent Wales of Happy Laundry discusses his transition from laundry operator to business owner. In addition Laundry 'Matt' and Kent Wales discuss three top tips on how to recruit and retain team members for your laundromat.

Stop working faster and harder. At some point you can only work so much in a day before burning out. Take some tips from Kent Wales on how to work smarter, by making yourself not essential to your business's operations

State of the Laundry Industry is joined by Kent Wales of Happy Laundry in Seattle. Kent has put together a harmonious team of laundry processors, attendants, and drivers. He shares his secret to creating a great team that reflects his company's values.

Kenny Simons of The Dirty Hamper Laundry pickup service talks about his competitive advantage over the Gig Economy and ridesharing programs. When a laundry owner outsources driving to a gig worker, that owner is rolling the dice with their brand's reputation.

Watch this video to see actual gig economy drivers do shocking things while on the 'job'.

Owner / Operator Kenny Simons of the Dirty Hamper shares his first hand experience using Curbside Laundries software solution. He increased his revenue by 500% in one year and had the right software solution to manage his growth. Find out how he stood out from the competition. Kenny discusses the new normal - outsourcing laundry. He dives deep into the nitty gritty and discusses how to convert prospective customers into PAYING customers and LOTS more!

How do you protect your laundromat's revenue stream from competitors, lease terminations, rent increases, and more! Find out how to create a new business within your business that can protect your laundry business from external threats.

This is the episode the laundry industry doesn't want you to see. There is a major shift in the laundry business landscape. Individual laundry owners are making more money at the expense of multi-billion dollar manufacturers.